Header
Mute Alert
Mute any further notifications regarding this signal if there are escalation paths associated with this monitor.
Escalate
This button allows you to manually re-run any escalation paths or re-ping the current notification destinations.
Assignee
See the current assignee and reassign to another user if needed.
Status
Adjust the current status of the signal, see Ticket Statuses for more information.
Priority
See the current priority setting for this signal and adjust as needed.
Archive
This archives the signal. See Archiving Signals.
Details
Rows Impacted
Here you will see the raw data that was returned from your Monitor query formatted in a readable format.
Message
This is the text that is configured when creating or editing a Monitor. This is the information that makes up the body of the notification.
Tags
Signals inherit the tags set in the monitor they are created from, however you can also add additional tags to your Signals for tracking and organization.
Activity & Subscribers
Activity Log
Here you will see a record of the important high level information associated with this signal such as: Status Change, Assignee Change and Subscriber History.
Subscribers
This shows you the destinations associated with this signal. In the example above you can see that on top of creating a signal in Avenue, we sent out a notification via email. You would also see links if you created tickets in Zendesk or Intercom.
Comments & Notes
Public Reply
Add comments to your signal which will be synced to your subscribers.
Internal Note
Internal notes are internal comments that you can use to make notes have conversations within Avenue. Internal notes will always be highlighted in blue.