What's in this article?
What is the lookup
Keyword?
Lookup
is a keyword that you can use to link subscriber destinations regardless of subscriber type. It will "lookup" the Avenue users Slack ID, phone number, or Telegram based on the users email returned in the monitor query.
Here is the syntax, make sure to replace email_column
with your data's column name:
{{lookup email_column}}
How to use the lookup
Keyword
Quick Notes:
If the user has not integrated Slack / has not stored their phone number on the settings page,
{{lookup email_column}}
will default to the email.The user must also be an existing Avenue user.
Let's say that your operations team uses Slack and Telegram. Avenue will save your users contact info, like this:
Name | Henry Cook |
Slack ID | U056QP9TT8D |
Phone Number | 555-555-5555 |
Telegram ID | T053QG9DF77 |
As long as your monitor query results include your Avenue users email:
You can use the lookup
keyword syntax to look up the users saved contact information:
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